Delivery & Refund Policy

Last updated: [Insert current date]

Welcome to MockupMart – your dedicated marketplace for quality design mockups.

DEFINITIONS

“Company” or “Website Owner” – means [Your Company Name], having its registered office at [Your Company Address];

“Website” – means the website: https://mockupmart.net;

“User” or “You”, “Yours” – means a person, who is at least 18 years old and agrees to follow these Terms and Conditions;

“Services” – means the digital assets and related services provided to the User by the Website Owner through the Website;

INTRODUCTION

When you order Services from the Website, you are subject to the following delivery and refund policy:

DELIVERY POLICY

Upon confirmation of your purchase, you will gain access to the digital content immediately. MockupMart aims to provide seamless access to the mockups and design resources available on the Website.

REFUND POLICY

Due to the digital nature of our products (design mockups and assets), all sales are considered final and non-refundable once your purchase is confirmed and the product is delivered. If there is a technical issue preventing access to your purchased content, please contact support at [Your Support Email].

In exceptional cases where a refund may be considered, requests must be made in writing to the support team within 24 hours of purchase, clearly explaining the issue and reasons for requesting a refund. The decision to grant a refund will be at the discretion of the Website Owner.

If a refund is approved, it may take up to 45 calendar days to process, depending on the original payment method. Purchases will be refunded to the payment method used at the time of purchase unless otherwise arranged, and you will be notified via email of the transaction.

If your payment method does not support refunds, or there are any issues with processing the refund, we will credit the refund amount to your MockupMart account balance for future purchases.

MockupMart is committed to ensuring customer satisfaction and will make reasonable efforts to resolve any issues in accordance with these terms and applicable laws.